Frasers Group partnered with SmartRecruiters in 2021 to help facilitate its targeted recruitment drive and efficiently manage the volume of candidates. The speed to market, match scores, and communication tools of the SmartRecruiters Applicant Tracking System (ATS) create a positive candidate experience, enhancing engagement and keeping the best candidates active in the process.

In 2022, approximately 22,000 store-based sales advisors, including 10,000 seasonal hires during Christmas, were recruited through a streamlined ten-day process utilising automation tools built into the system to expedite the recruitment cycle, from shortlist, interview and through to offer within a ten-day window. Prior to the partnership, Frasers Group was achieving at best a recruitment cycle more than double this figure, circa 23 days.

“At Frasers Group, we’re not just building a business; we’re building careers and stability with a forward-thinking perspective. Our challenge is to reshape the perception of retail as a viable long-term career option, especially in the face of industry-wide workforce migrations accelerated by challenges such as the COVID-19 pandemic,” says Adam Reynolds, Head of Talent at Frasers Group.

“The pace at which we move is mission critical. Our ability to reach the market swiftly is a key factor in our success. SmartRecruiters not only met our need for speed but also provided a user-friendly experience for our 4,500 colleagues using the system across 20 countries, addressing language and workflow complexities seamlessly.”

Key highlights of the successful partnership between Frasers Group and SmartRecruiters include:

• Quality of Hire: With SmartRecruiters’ hiring match score and quick shortlisting tools, Frasers Group achieved its most important metric—ensuring the highest quality of hires.
• Rapid Hiring: In the first year of the partnership (2021), Frasers Group hired 14,000 people with a time-to-hire of 23 days. In the second year (2022), the number of hires increased to 25,000, with a remarkable time-to-hire of 13 days.
• Agility and Urgency: SmartRecruiters’ ATS platform ensures swift engagement with potential employees through rapid communication tools, candidate management, and CRM system.
• Automation and Efficiency: Frasers Group utilised automation within the SmartRecruiters system to create a ten-day hiring process, particularly crucial during peak periods like the Christmas season.
• Third-party problem solving: Facing challenges that the system couldn’t address off the shelf, SmartRecruiters supported Frasers Group to find bespoke solutions, including third-party tools for data validation and right-to-work checks.
• Internal Talent Mobility: Recognising the significance of internal talent mobility, Frasers Group utilises the ATS platform to provide employees with visibility of career growth opportunities within the company.

“At SmartRecruiters, we’re dedicated to providing solutions that empower organisations to build exceptional teams efficiently. Our partnership with Frasers Group reflects our shared commitment to transforming talent acquisition processes in the rapidly evolving retail landscape. We recognise that one of the major challenges recruiters face is the heightened demand during seasonal peaks. However, our tailored solution is designed to address the unique challenges that arise during these peak periods, allowing recruiters to seamlessly scale up hiring whenever necessary,” says Rachel Phipps, VP of Customer Success at SmartRecruiters.

“Looking ahead, we remain committed to continuously evolving and growing our suite of tools for customers like Frasers Group. We are confident that these technologies will enhance the human impact in recruitment with AI used as a complement rather than a replacement for human involvement.”

For media inquiries, please contact:

About Frasers Group

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. As the business evolved, 2019 saw the rebrand of Sports Direct International to Frasers Group plc; a reflection of the Groups growth and change in market identity.

Led by Chief Executive Michael Murray, the business is set on a formidable upwards trajectory as it continues to expand with its pioneering approach to retail. Frasers Group provides consumers with access to the world’s best Sports, Premium and Luxury brands with a vision to build the planet’s most admired and compelling brand ecosystem.

As a leader in the industry, Frasers Group is committed to rethinking retail by driving digital innovation and providing unique store experiences to its consumers globally.

Effortless Integrations With Your Top Apps: Slack & Teams
SmartRecruiters for Slack & Teams introduces real-time notifications for events, tasks, and actions taken, alongside pertinent information and quick action links. This integration is a step towards more advanced workflow capabilities, ensuring efficient communication and task management within recruitment teams.

Elevating Screening Efficiency: Conditional Screening Questions
The introduction of Conditional Screening Questions allows recruiters to tailor the screening process more effectively. By asking questions based on candidate responses, SmartRecruiters enables the collection of more relevant information, making the screening process not only faster but more efficient.

Advanced Skills Taxonomy & Data Analysis using SmartAnalytics
SmartRecruiters unveils an Advanced Skill Taxonomy with an EOC-accredited skill library, featuring over 14,000 skills and 3,000 occupations with multi-lingual support. Combined with SmartAnalytics, powered by Visier, this update offers advanced reporting, data visualizations, and enhanced filtering capabilities for deeper insights into recruitment data.

New Features to Enhance Candidate and Recruiter Experience

• New Applicant Portal: Offers candidates transparency in the hiring process, allowing them to view application status, update screening answers, and manage personal data easily.

• Enhanced Data Validation: Introduces validation rules for date and numeric fields, ensuring data accuracy and consistency.
• AI-Driven Campaigns and Scorecard CoPilots: Streamlines content creation and interview preparation with AI-generated prompts and scorecard questions, ensuring secure data handling.

In addition to the subset of features above, SmartRecruiters continues to prioritize user experience with significant UI and accessibility improvements across the platform, including a refreshed company profile page design, enhanced color palette, and more intuitive navigation and data management features.

“We’re genuinely excited about our April release. It marks a significant leap in simplifying the hiring process with smarter integrations and AI-driven insights,” Shiran Yaroslavsky, VP of Product at SmartRecruiters, commented. “By enhancing connection between recruiters and interviewers through tools like Slack and advanced analytics, we’re setting a new standard for how data and collaboration can positively impact the hiring process.”

For more information on SmartRecruiters and its latest product release, visit the What’s New page.

The company’s unparalleled success is exemplified by its recent milestone: facilitating over 100 million job applications through its easy-apply process in the last twelve months alone. This extraordinary feat highlights the efficiency and scale of SmartRecruiters’ platform, and its profound impact on the global job market.

“This milestone underscores the significant results and growth that our platform enables for customers,” says Rob Symons, Chief Sales Officer at SmartRecruiters. “The platform isn’t just about numbers; it’s about the stories, the careers shaped, and the organisational successes powered by the right talent. This milestone reaffirms our commitment to enhancing the quality of connections between job seekers and employers, as we believe that the right job can transform a person’s life, and the right person can transform a business.”

Symons’ recent promotion to Chief Sales Officer highlights SmartRecruiters’ growing influence across Europe and beyond. With over 22 years of experience in recruitment technology, Symons brings invaluable expertise, reinforcing the company’s commitment to nurturing talent and fostering excellence. This strategic appointment ensures customers receive unparalleled domain expertise and ensures SmartRecruiters is well-positioned for further growth and innovation in the industry.

In 2023, global momentum continued with key wins in APAC, EMEA, and North America. Notable wins in the restaurant and retail sectors, including Primark and Raising Cane’s, leading airlines such as Qantas and Air New Zealand, and prominent Business Services firm KPMG LLP, fueled this momentum.

Michael Stevens, VP of GTM Strategy at SmartRecruiters, echoed Symons’ sentiments, emphasising the company’s commitment to product innovation and value delivery. “Our robust product roadmap reflects our strategic priorities, balancing substantial investments in R&D with customer-centric enhancements,” says Stevens. “We are focused on optimising the platform to deliver unmatched value to customers, ensuring that every dollar spent translates into tangible business outcomes for our users..” This dedication to excellence is recognised and valued by the organisations choosing to partner with SmartRecruiters, bolstered by a significant increase in R&D investment this calendar year.

Rachel Phipps, VP of Customer Success, emphasised SmartRecruiters’ strong performance in renewals and add-ons, citing noteworthy renewals such as ALDI Eastern Europe and Ubisoft. “Our relentless focus on customer success has yielded significant results. In FY24, we achieved remarkable global success, onboarding customers at a rate of nearly one per working day throughout the entire year” says Phipps. “As we continue to innovate and expand our offerings across Europe, we remain committed to accelerating our growth trajectory and delivering exceptional value to our global clientele.” SmartRecruiters’ commitment to innovation and customer success continues to reshape talent acquisition, empowering individuals and businesses alike.

For media inquiries, please contact:

The new suite of features includes:

• Seamless connections from SmartRecruiters to popular HCMs like Oracle, Workday, ADP, SAP, and UKG – with more coming soon
• A library of ready-to-use app integrations
• Advanced error handling
• A user-friendly environment with self-service options
• Enhanced capabilities for creating custom workflows

This evolution represents more than just an upgrade in services. It signifies a transformative approach to HR system integration and automation, specifically designed to meet the diverse and evolving needs of our customers.

“We are thrilled to introduce these enhanced HRIS/HCM integration and automation capabilities,” says Allyn Bailey, Executive Director, Hiring Success Services, of SmartRecruiters. “This release underscores our commitment to innovation and delivering solutions that empower organizations to streamline their business operations and achieve their goals more effectively.”

For more information about SmartRecruiters and to learn more about our new integrations, please visit https://www.smartrecruiters.com/recruiting-software/integrations/

FeaturedCustomers released its Winter 2024 Applicant Tracking Software Customer Success Report to provide valuable insights for prospects seeking the best applicant tracking software for their business. Based on over 3,500 pieces of verified customer reference content, the report ensures authenticity and reliability in evaluating vendor performance.

SmartRecruiters was categorized as a “Market Leader”, distinguished by its substantial customer base, market share, and exceptional customer reference content quality and social media presence relative to company size.

“We are honored to be recognized as a Market Leader in the FeaturedCustomers Winter 2024 Applicant Tracking Software Customer Success Report,” said Rachel Phipps, VP of Customer Success at SmartRecruiters. “This recognition underscores our unwavering commitment to delivering outstanding product innovation and unparalleled customer service. It further reinforces our dedication to continuously delivering effective solutions that adapt to our customers’ evolving needs.”

The Winter 2024 Applicant Tracking Software Customer Success Report evaluates vendors based on their overall customer success score, which is determined by a weighted average of their Content, Market Presence, and Company Scores. Out of the 29 vendors considered for the report in the Applicant Tracking Software category, SmartRecruiters surpassed the minimum requirements and emerged as a standout leader.

SmartRecruiters remains committed to empowering organizations with cutting-edge applicant tracking software solutions that help Talent Acquisition professionals move faster and hire smarter with a modern All-in-One Hiring Platform.

For more information about SmartRecruiters and its industry-leading applicant tracking software, visit https://www.smartrecruiters.com/

About FeaturedCustomers:

FeaturedCustomers, the world’s only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day the platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit https://www.featuredcustomers.com.

Maggie Mei
FeaturedCustomers
+1 888-763-8927
maggie@featuredcustomers.com

Inc. revealed today that SmartRecruiters has achieved an exceptional three-year revenue growth, contributing to its ranking among America’s fastest-growing private companies. The company’s commitment to innovation and customer success has driven its remarkable growth trajectory, earning it a place among the nation’s most dynamic and successful businesses.

The Inc. Regionals 2024 list showcases companies that have demonstrated remarkable revenue growth while navigating various economic challenges, including inflationary pressures, rising capital costs, and hiring challenges. All together, the 1,132 companies that made the cut for the Inc. Regionals produced $75.9 billion in revenue and added 96,129 jobs to the U.S. economy in 2022.

Commenting on the achievement, Scott Omelianuk, Editor-in-Chief of Inc., remarked, “Running a business has only gotten harder since the end of the pandemic. To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

“Since its inception, SmartRecruiters has focused relentlessly on driving innovation that helps Talent Acquisition professionals hire faster and better. I am extremely proud of our team, knowing the level of passion and energy they demonstrate everyday to make that vision a reality. We are dedicated to empowering companies globally, enabling them to streamline their hiring processes to attract and hire the top-tier talent they need to compete and win.” Michael DeSimone, CEO of SmartRecruiters.

For more information about SmartRecruiters and its All-in-One Hiring Platform, please visit SmartRecruiters Website.

More about Inc. and the Inc. 5000 Methodology
Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always,Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.

About Inc.
Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com.

Key Highlights of the SmartRecruiters Marketplace:

1. Depth & Breadth:
   • A diverse array of certified SaaS solutions and vetted services partners, including leaders in TA strategy and consulting, reporting and analytics and DEI Advisory.
   • 600+ partners contribute to the richness and diversity of the ecosystem.
   • Committed to global reach and inclusivity in partnerships, ensuring a comprehensive solution for varied needs.
2. Seamless Discoverability:
   • Effortless access to preferred and premium partners through an intuitive interface.
   • Advanced search functionalities, allowing users to filter partners by language, recruitment outcome, and company size.
3. Constant Collaboration:
   • The SmartRecruiters Marketplace is more than a platform; it’s a thriving ecosystem fostering connections and growth.
   • Enhanced communication channels for partners and customers.

“The revitalization of the SmartRecruiters Marketplace is a testament to our commitment to innovation and collaboration,” Rob Symons, Executive Vice President, Strategic Partnerships at SmartRecruiters, commented. “We believe in providing our users with the tools and partnerships they need to excel in the ever-evolving landscape of Talent Acquisition.”

For more information about the SmartRecruiters Marketplace and its offerings, please visit https://www.smartrecruiters.com/recruiting-software/marketplace/.

“We’re not just shaping the future of talent acquisition, we’re crafting an experience that’s tailored for customers and candidates alike,” said Rebecca Carr, Chief Product Officer at SmartRecruiters. The Q4 Release underscores our commitment to agile collaboration and customer-centric innovation, ensuring that every interaction is seamless.”

Key Features in this Q4 Product Release:

• Updated SmartWorkflows: Streamline processes by automating redundant screening and notification tasks. Recruiters can now save time without the burden of administrative overhead.
• Easier Collaboration with Slack: Expedite tasks with slack notifications for events, tasks & actions taken, for improved communication and task management.
• Bulk Actions Applicant: Execute actions swiftly on high-traffic pages with the newly implemented ‘select all’ option for quicker key actions.
• Enhanced Employee Portal: Ensure a unified internal mobility and referral experience for every internal candidate. Search and apply for internal job opportunities, even without an ATS login.
• Unlimited Job & Org Field Values: Enjoy unlimited field values, up from 20K, for easier HRIS integrations and faster loading times.
• Boosted Hiring Team Collaboration: Facilitate flexible candidate sharing for teams with data safeguarding throughout.

For more information on SmartRecruiters and its latest product release, visit the What’s New page.

This partnership addresses the evolving needs of the modern digital workforce, empowering businesses to make smarter hiring decisions while enhancing the candidate experience. By seamlessly integrating Mercer | Mettl’s robust online assessment tools into SmartRecruiters’ innovative platform, including a highly reliable personality test that provides deep insights in just 16 minutes, organizations gain access to a comprehensive suite of talent evaluation solutions, offering a holistic approach to the recruitment process.

For SmartRecruiters, this partnership strengthens its commitment to providing best-in-class solutions to its customers. By incorporating Mercer | Mettl’s advanced assessment technology, SmartRecruiters can offer a seamless and efficient end-to-end talent acquisition experience. The integration of Mercer | Mettl’s platform within SmartRecruiters’ ecosystem delivers a comprehensive solution that enables organizations to assess candidates’ skills, knowledge, and cultural fit effectively.

“We are excited to partner with Mercer | Mettl to bring our customers an even more reliable, accurate, and comprehensive talent acquisition solution,” said Rob Symons, EVP Strategic Partnerships, SmartRecruiters. “By integrating Mercer | Mettl’s cutting-edge assessment technology into our platform, we are elevating the recruitment process to new heights and enabling our customers to make informed hiring decisions with confidence,” he added.

Mercer| Mettl’s technology seamlessly complements SmartRecruiters’ platform, creating a powerful synergy that enhances the overall hiring process for organizations worldwide.

Siddhartha Gupta, the CEO of Mercer | Mettl, expressed that “Mercer | Mettl is a prominent player in the talent measurement space, collaborating with over 7000 organizations worldwide. The partnership with SmartRecruiters will provide organizations across the globe with a seamless solution to attract and retain top talent. By joining forces, the two companies aim to empower organizations to access a global talent pool and effectively evaluate candidates using appropriate assessment tools.”

Through this strategic alliance, both SmartRecruiters and Mercer | Mettl are committed to delivering a transformative experience to their shared customers, enabling them to efficiently and effectively identify top talent. By combining the strengths of their respective platforms, the partnership empowers businesses to make data-driven hiring decisions, resulting in reduced time-to-hire, improved quality of hires, and increased overall organizational success.

About Mercer | Mettl

Mercer | Mettl is a renowned global talent measurement capability of Mercer. Mercer is the largest HR consulting company worldwide and a wholly owned subsidiary of Marsh & McLennan. Mercer | Mettl, world’s largest online assessment platform, has partnered with 6000+ corporates, 31 sector skill councils and government departments, and 500+ educational institutions across 100+ countries. It enables organizations to build winning teams by making credible people decisions across two key areas — talent acquisition and development

Mercer | Mettl’s research-backed assessments, efficient cloud platform, and in-depth analytics help them deliver transformative results for their clients and employees. The company creates customized assessments across the employee lifecycle, including pre-hiring screening, candidate skills assessment, training, and development programs for employees and students, certification exams, contests and beyond.

In the fiercely competitive realm of corporate culture, SmartRecruiters emerged as a standout performer, earning notable rankings among the Top 100 Small/Mid-Size companies (500 employees or fewer):

• Comparably’s 18th highest-rated company for Best Company Culture
• Comparably’s 14th highest-rated Company for Women
• Comparably’s 41st highest-rated Company for Diversity

These awards, rooted in sentiment ratings provided by employees, underscore SmartRecruiters’ commitment to cultivating an exceptional workplace experience. Rankings were determined across 16 core culture metrics, encompassing compensation, career growth, leadership, and work environment.

Lehua Stonebraker, SVP of People, remarked, “Being honored with these prestigious Comparably awards underscores our unwavering commitment to fostering a culture of empowerment, collaboration, and transparency at SmartRecruiters. Our success is deeply rooted in our dedication to providing programs that support the growth and well-being of our employees. This positive acknowledgment from our team thrills us and reaffirms the impact of our people-centric approach.”

SmartRecruiters’ triumph in these categories reflects its unwavering dedication to providing an outstanding employee experience and aligns with its mission to enable “Hiring Without Boundaries” for organizations worldwide.

For career opportunities with SmartRecruiters, please visit SmartRecruiters Careers.

About Comparably:

Comparably, now part of ZoomInfo, is a leading workplace culture and corporate brand reputation platform with 15 million anonymous employee ratings on 70,000 companies. It is one of the most used SaaS platforms for employer branding and a trusted third-party site for workplace culture and compensation insights.

For more information on Comparably and its annual Best Places to Work, Best CEOs, and Best Brands series, visit www.comparably.com.